Warranty Claim Policy
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Warranty Claim Policy
Coverage
Our products come with a warranty to guarantee their quality. The specific warranty period and terms are detailed on the product description page and your purchase receipt.
Eligibility for Warranty Claims:
- Warranty claims are applicable only to defects in material or workmanship.
- The warranty does not cover damages caused by improper use, accidents, natural wear and tear, or modifications to the product.
- The serial number on the product must match the serial number on your receipt to qualify for a warranty claim.
Process for Filing a Warranty Claim:
- Contact Us: Reach out to our customer service team via email or phone (provide contact details) within the warranty period. Provide a detailed description of the issue and attach proof of purchase.
- Inspection: Upon receiving your claim, we may request further information or images of the defect. In some cases, we may require you to send the product to us for inspection.
- Outcome: After inspection, if your claim is valid, we will repair, replace, or refund the item at our discretion. If the product is no longer available, a similar or better item will be provided as a replacement.
Shipping Costs for Warranty Claims:
- Customers are responsible for shipping costs when returning the product for a warranty claim.
Limitations:
- The warranty is non-transferable and is only valid for the original purchaser.
- The warranty claim must be made within the warranty period mentioned on your receipt.
For any questions regarding our warranty policy or if you need assistance with a warranty claim, please contact our customer support.