Warranty Claim Policy

Warranty Claim Policy

Coverage

Our products come with a warranty to guarantee their quality. The specific warranty period and terms are detailed on the product description page and your purchase receipt.

Eligibility for Warranty Claims:

  • Warranty claims are applicable only to defects in material or workmanship.
  • The warranty does not cover damages caused by improper use, accidents, natural wear and tear, or modifications to the product.
  • The serial number on the product must match the serial number on your receipt to qualify for a warranty claim.

Process for Filing a Warranty Claim:

  1. Contact Us: Reach out to our customer service team via email or phone (provide contact details) within the warranty period. Provide a detailed description of the issue and attach proof of purchase.
  2. Inspection: Upon receiving your claim, we may request further information or images of the defect. In some cases, we may require you to send the product to us for inspection.
  3. Outcome: After inspection, if your claim is valid, we will repair, replace, or refund the item at our discretion. If the product is no longer available, a similar or better item will be provided as a replacement.

Shipping Costs for Warranty Claims:

  • Customers are responsible for shipping costs when returning the product for a warranty claim.

Limitations:

  • The warranty is non-transferable and is only valid for the original purchaser.
  • The warranty claim must be made within the warranty period mentioned on your receipt.

For any questions regarding our warranty policy or if you need assistance with a warranty claim, please contact our customer support.

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